Why is customer service so important to online entrepreneurs?
There are many positives to running an online business, but one the cons is that you miss that one-on-one connection with customers and potential customers. You give up that opportunity for them to get to know you on a personal level, and to understand how your brand connects with them.
This is why brand awareness and customer service is so important to not only emphasize, but to re-emphasize. Below, I’m going to share five tips on how to make sure you’re giving great customer service, and why it’s important, even if you’re an online entrepreneur... (Click here to read more)
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Tonya Franklin has over 20 years of experience in writing. She is a former feature story journalist, and now is an author and content writer.